Thank you for the wonderful flowers I received yesterday afternoon. They were an unexpected surprise and they’re absolutely beautiful!!
This thoughtful gesture and the hand written note from Dr. Sando following my initial consultation are greatly appreciated. They’re even more meaningful during this social media era of texting, instagram, facebook and twitter. What an absolute pleasure to receive a card in the mail and flowers at my door.
I wish you all a blessed and happy day.
With Much Gratitude,
I chose your office because of Dr. Sando’s demeanor.
The mood and feel of any doctor’s office greatly affects me. Yours is always professional, up-beat, fun and positive and that is why I keep coming back.
Dr. Sando made me feel at ease about the procedure. Very easy to talk to.
I made the decision, but the staff was very helpful to make me sure that I had chosen the right place. Dr. Sando was also extremely open to questions.
I am not looking to do any more surgery, but I have recommended Dr. Aker to some friends.
I want to thank Dr. Sando and the anesthesiologist for making my surgery go so smooth. They both met my needs and made me feel at ease before surgery. They are both great people.
The service all the way from the front desk reception to the surgical team was exceptional.
My decision to have surgery was already made when I came to your office, but everyone I had contact with during all appts. has been friendly, helpful and understanding.
I looked into several doctors but I just seemed to trust this whole team.
When the timing is right for me, I will have Dr. Sando do the procedure. Thanks for the great follow up.
Dr. Aker is a very wonderful person. I’ve always felt comfortable with him. He did a wonderful job on my surgery and I already had some of my friends see Dr. Aker for their procedures and they really like him too.
I had previous surgery with this practice and was more than satisfied. I have sent several friends in for procedures. this is the only place I would go.
I could email the staff and they would get back to me the same day. I liked that.
I would recommend your office to anyone considering plastic surgery.
I am a returning patient of Dr. Sando and I would not go to anyone else.
I liked what I saw and how your and your staff were very personable and professional. My doctors recommended you also.
Before coming to your office, I had already made up my mind to have surgery with Dr. Aker. I have worked with him in the operating room and have had previous surgery with him.
I was looking on your website and I thought Dr. Sando’s credentials were very impressive.
The e-mails, phone calls and letters really made me realize your office does it’s best to make each patient feel important.
The coordinator made me feel like her #1 priority at my consult.
I have taken care of Dr. Sando’s patients in the past in the hospital. I have witnessed his professionalism and his caring for his patients. I am aware of his successful surgeries because of his always being approachable and available when needed.
I was surprised how much time Dr. Aker took reviewing the procedure. It helped tremendously to calm and ease me.
I just want to write you and your staff on behalf of the beautiful flowers that were sent to me. I absolutely loved them, you guys really made my day! My recovery is going well. I also wanted to Thank you and the plastic surgery team for being so welcoming and making me feel so comfortable during my procedure. I’m very happy with the results so far, I’m excited for the full outcome and I’m sure I’ll be more than 100% pleased. I’m so grateful I had your teams support though out my decision and I couldn’t think of any place better to work with. I hope you all have a wonderful day.
Thank you so very much with your continued patience with me! I appreciate that you took the time to accommodate my additional surgical requests and produced the paperwork and pictorial evidence (tee hee!) during my scheduled appointment today; in addition to allocating the additional time on the surgery schedule! I NEVER feel rushed or as if I am taking up too much of any of the staffs’ time! (Even though I am notorious for being very chatty :)) I cannot say even great things about every single person that functions in the various roles throughout the practice! Every person has something wonderful to contribute, in their own unique way, and it makes for an exceptional experience as a patient/client!! Thanks for all you do!
The staff is so customer care oriented, informative and my My Plastics Surgery Group is my new oasis.
I now get Botox and had permeant eyeliner and eyebrows and soon to have that tummy tuck and breast lift.
At 55 years old, I feel like a new women with your trusted team! Thank you for making me feel like a million.
From the moment that I called to make my initial consultation appointment, to entering into My Plastic Surgery Group’s office, and throughout the course of my procedures/treatments; I have been greeted by, cared for, and assisted by an AMAZING group of healthcare professionals! I would not go anywhere else for my aesthetic needs and have even returned for a different menu of services than those I was considering. Every single need of the client is anticipated for and planned in advance – My Plastic Surgery Group (especially Dr. Aker, Susan, Aly and the receptionists!) continues to thoroughly exceed my expectations, time and time again! Many many thanks, a million times over!
Your office is ‘the place to go’ according to my friends in the Geist area.
I felt very comfortable with everyone at the office. I felt confident I would receive the result I wanted.
I’d never had any surgery before I had my children. Being put under concerned me. The staff and Dr. Aker helped me feel relaxed about my concerns, and treated me like their friend/family not a patient.
Dr. Aker never makes me feel that I am wasting his time on delaying him.
Very nice. Makes you feel like the Dr. really cares.
Returned my voicemail promptly. Not pushy and very genuine. Did not feel like Dr. Sando was trying to “add on” and procedures. He did a thorough exam. Quoted what I asked. Followed through with phone calls and e-mails.
I enjoyed the coffee bar and atmosphere of the waiting room.
I was very comfortable with Dr. Sando and as soon as I can schedule the procedures I am interested in, he will definitely by my physician of choice!
I know appointments can run over. The staff was apologetic. I appreciate the extra mile you go to satisfy your patients.
Everyone in the office is very kind and caring. I felt good about the entire process.
Hilary and the rest of the staff made me feel very comfortable in contacting them.
I was able to schedule my consult and pre-op on the same day. This was great since I drive a long way to get there.
Everyone is so nice and goes to the extreme to help and answer questions.
I was very impressed with how fast the office was at returning my calls and I needed to be seen a couple of times and was able to be seen by the doctor the same day I called.
Everyone in the office seemed to truly care about me as a patient. Dr. Sando and Dr. Aker were caring and informative. I never felt rushed.
Thank you to you, Dr. Aker, and the rest of the staff for taking such good care of me. I’ve had such a great experience throughout this whole process and I’m so happy I chose this group to work with. The flowers are absolutely beautiful!! I Thank you all so much for the support.