Career Opportunities at Sando Aker Aesthetics

Patient Care Coordinator / Surgery Scheduler

As a leader in cosmetic surgery, we are looking for a dynamic, energetic, outgoing, and organized Patient Care Coordinator for a fast-paced, prominent Plastic Surgery practice to assist in the patient acquisition process and strengthen the patient experience. The focus of this position is cosmetic surgery sales, offering superior patient care and coordination, contact management, and scheduling. . Our ideal candidate must possess exceptional people skills, be technologically savvy, and have a passion for helping patients meet their aesthetic goals while providing a safe and luxury experience.


  • Sales or Customer Service: 2 years (preferred but not required)
  • Proven record of excellence in customer service and sales.
  • Knowledge of all surgical procedures performed
  • Excellent communication skills
  • Superior customer service skills
  • Very high ethical standards
  • Well groomed, professional appearance
  • Strong attention to detail and organization
  • Team player
  • Highly Dependable
  • Superior, professional telephone skills
  • Developed computer skills, specifically with Outlook, Word, and Excel
  • Able to effectively sustain multiple simultaneous tasks while maintaining a high level of customer service


  • Previous experience in Cosmetic/Plastic Surgery or Dermatology Practice
  • Knowledge of Cosmetic Surgical and Non-Surgical Procedures
  • Associates Degree

Job Responsibilities but not limited to:

  • Rooming patients
  • Speaking with all new patients on the phone or via email/text
  • Managing the consultation and scheduling process
  • Participating in practice marketing, bonding and “hand holding” of patients through their surgical decision process
  • Schedule surgery/ prep paperwork and prescriptions for preops
  • Explaining procedures, answering questions, providing guidance
  • Acting as liaison between surgeon and patient
  • Assist with pre and post-operative patient care
  • Assist with patient follow up visits
  • Promoting surgeon and surgical results
  • Triage telephone calls
  • Set up Patient exam rooms
  • Upload photos
  • Help obtain medical clearance for patients


Compensation and Benefits

Our comprehensive full-time employment package includes a competitive salary, paid time off, medical benefits, employee discounts, aesthetic treatments, and more.

Job Type: Full-time

Pay: Competitive salary with bonus opportunities

Days/Hours: Monday- Friday with hours to meet our clinics needs and some evenings/weekends for our special events

If you’re someone who’s looking to align your unique talents and abilities with a progressive cosmetic medical practice then we’d like to hear from you!


To Apply:

Please email [email protected] & [email protected] include your resume and the following information:

  • Availability for telephone interview (times and dates)
  • Your ideal start date
  • Names and email/telephone contact information for three professional references
  • Brief note telling us why you’d be a great fit for this position


top doc 1999
top doc 2001
top doc 2003
top doc 2005
top doc 2007
top doc 2019
Castle Connolly Top Doctors
Indianapolis Top Doctors 2018
Diplomate of the American Board of Plastic Surgery
Member of the American Society of Plastic Surgeons
Member of Indiana State Medical Association
Indianapolis Top Doctors 2020
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